Outage in F-Secure services

F-Secure Banking Protection preventing login to some online banks and sites requiring banking authentification

Resolved Minor
April 14, 2023 - Started over 2 years ago - Lasted 17 days
Official incident page

Incident Report

We have identified an issue where banking protection is preventing login to online banks and to sites such as OmaVero that requires banking authentication on Windows. Those pages are still accessible if banking protection is turned off. We are investigating the issue with high priority. This does not impact the protection of devices.
Components affected
F-Secure services F-Secure SAFE

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/01/2023 02:28AM

This incident has been resolved.

MONITORING over 2 years ago - at 04/18/2023 01:35AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 04/14/2023 10:43AM

We have identified an issue where banking protection is preventing login to online banks and to sites such as OmaVero that requires banking authentication on Windows.

Those pages are still accessible if banking protection is turned off.

We are investigating the issue with high priority.

This does not impact the protection of devices.

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