Outage in F-Secure services

My F-Secure and Partner Portal services are currently down

Resolved Minor
November 27, 2023 - Started almost 2 years ago - Lasted 3 days
Official incident page

Incident Report

Currently some of our F-Secure services, access to Partner Portal and My F-Secure login is down: meaning no new accounts can be created, or new devices installed. This however does not affect the protection of devices where F-Secure is already installed. We are investigating this, and will give updates once we have identified the issue.
Components affected
F-Secure services F-Secure KEY F-Secure services Avenue NA F-Secure services F-Secure SAFE F-Secure services Avenue APAC F-Secure services Avenue EU F-Secure services Operator Portal

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/30/2023 12:51PM

This incident has been resolved.

MONITORING almost 2 years ago - at 11/27/2023 05:50PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 11/27/2023 02:11PM

Currently some of our F-Secure services, access to Partner Portal and My F-Secure login is down: meaning no new accounts can be created, or new devices installed.

This however does not affect the protection of devices where F-Secure is already installed.

We are investigating this, and will give updates once we have identified the issue.

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