**F5 Cloud – INC-20260825-499** On August 25, 2026, F5 Cloud experienced a minor service degradation affecting network traffic in the WES and MB2 regions, with impact identified at 23:07 UTC. The incident lasted approximately 24 minutes, during which F5's incident response team investigated the root cause. The advisory remained in an investigating state throughout, with no root cause or explicit resolution details published.
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This advisory is to inform you that we are currently investigating reports of service degradation affecting Network Traffic in WES and MB2.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 08/25/2026, 23:07 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
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