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Outage in F5 Cloud

F5 Distributed Cloud - Service Degradation - Multiple Regional Edges - INC-20261026-533

Minor
October 25, 2026 - Started 1 day ago
Official incident page

Incident Report

This advisory is to inform you that we are currently investigating reports of service degradation affecting XC services in few regions. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 02:26 AM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

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Latest Updates ( sorted recent to last )
MONITORING about 3 hours ago - at 10/27/2026 09:46AM

All Distributed Cloud Regional Edges are operating normally globally, with traffic processing and XC console core services running in a steady state.

Our engineering teams are actively monitoring system health to maintain expected performance. We will share further updates as we move closer to full resolution.

Thank you for your continued patience and support.

MONITORING about 16 hours ago - at 10/26/2026 08:38PM

Distributed Cloud Regional Edges globally are operating normally. Traffic processing and XC console core services are in a steady state.

Our engineering teams continue to closely monitor service health and stability to ensure sustained performance. We will provide further updates as we progress toward full resolution.

Thank you for your continued patience.

MONITORING 1 day ago - at 10/26/2026 11:16AM

We are monitoring performance across the affected F5 Distributed Cloud Regional Edge sites. Our engineering teams are closely observing service health and stability. We will share further updates as more information becomes available.

Thank you for your continued patience.

Note: An HTTP 200 response accompanied by http2.remote_reset does not indicate an end-user issue. We are reviewing the classification of this response code, which is unrelated to the current incident.

INVESTIGATING 1 day ago - at 10/26/2026 08:25AM

We are continuing to investigate performance degradation affecting multiple F5 Distributed Cloud Regional Edge sites and our engineering teams are actively working to determine the underlying cause and return services to normal operation. We will share further updates as more information becomes available.

Thank you for your continued patience.

INVESTIGATING 1 day ago - at 10/26/2026 06:00AM

We continue to investigate performance degradation affecting multiple F5 Distributed Cloud Regional Edge sites. Our engineering teams are working to isolate the root cause and restore normal performance. We will share further updates as more information becomes available.

Thank you for your continued patience and understanding.

INVESTIGATING 1 day ago - at 10/26/2026 04:14AM

We are investigating a performance degradation issue affecting multiple F5 Distributed Cloud Regional Edge sites.
During this period, customers may experience intermittent connection timeouts. Our engineering teams are actively troubleshooting to isolate the root cause and restore normal performance levels.

We will share further updates as more information becomes available. We appreciate your patience and understanding.

INVESTIGATING 1 day ago - at 10/26/2026 03:33AM

We are investigating a performance degradation issue affecting multiple F5 Distributed Cloud Regional Edge sites.
During this period, customers may experience intermittent connection timeouts. Our engineering teams are actively troubleshooting to isolate the root cause and restore normal performance levels.

We will share further updates as more information becomes available. We appreciate your patience and understanding.

INVESTIGATING 1 day ago - at 10/26/2026 02:34AM

This advisory is to inform you that we are currently investigating reports of service degradation affecting XC services in few regions.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 02:26 AM UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.

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