Customer Traffic Impact on Regional Edges

Identified issue has been hotfixed and mitigate.

We are continuing to work on a fix for this issue.

Hotfix deployment currently is in progress.

We are planning to start production hotfix to coordinate this issue, starting from 08:20 UTC.

Maintenance activities:
- Rolling updates across individual Regional Edge sites, non-disruptive to Distributed Cloud service delivery.
- Rolling updates are done in Regional Edges batches which geographically distributed.

Projected impact:
- Before any Regional edge site start upgrade, traffic will be forwarded to other available site. All services are projected to remain available during the entire maintenance window with no noticeable impact
- Customers who have deliberately constructed hard-coded dependencies from specific F5 Regional Edge sites may experience service interruption

F5 has identified the cause of the traffic disruptions and is actively working to release a hotfix to revert recent changes. The change is currently under review and validation before being released. Manual fixes have been applied to currently known impacted customers. If you are currently experiencing any impact please contact the Distributed Cloud Support Team.

F5 has identified the cause of the traffic disruptions and is actively working to release a hotfix to revert recent changes.

F5 is currently aware of impact to traffic for a subset of customers and Regional Edges. We are actively investigating this and will provide additional information.