Outage in F5 Distributed Cloud

New Load Balancer's deployments exhibiting name resolution failures

Resolved Major
April 11, 2024 - Started about 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

The F5 Distributed Cloud team is currently investigating issues affecting the DNS resolution for a subset of newly created and recently updated TCP load balancers. Our team is actively engaged working on resolving this matter, and we'll provide regular updates as we progress.
Components affected
F5 Distributed Cloud DNS
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/11/2024 10:26PM

The F5 Distributed Cloud team validated and confirmed the issue with Load Balancer's exhibiting name resolution failures has been restored and no more issues are observed. All other services remain fully operational. This incident has been resolved.

MONITORING about 1 year ago - at 04/11/2024 08:04PM

The issue with the Load Balancer's exhibiting name resolution failures has been resolved. We are continuously monitoring the system.

IDENTIFIED about 1 year ago - at 04/11/2024 05:58PM

The issue has been identified and the fix is getting prepared for it. It is advised to use IP address instead of cname as a workaround. We'll provide updates as we progress.

INVESTIGATING about 1 year ago - at 04/11/2024 04:51PM

The F5 Distributed Cloud team is currently investigating issues affecting the DNS resolution for a subset of newly created and recently updated TCP load balancers. Our team is actively engaged working on resolving this matter, and we'll provide regular updates as we progress.

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