Outage in F5 Distributed Cloud

Intermittent DNS resolution issues for customers using DNS AA response flag

Resolved Minor
August 24, 2024 - Started 4 months ago - Lasted 6 days
Official incident page

Need to monitor F5 Distributed Cloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including F5 Distributed Cloud, and never miss an outage again.
Start Free Trial

Outage Details

The Distributed Cloud team is aware of intermittent DNS resolution issues that might be present if your clients expect the AA flag to be inserted in the query resolution. The Distributed Cloud team is actively working to resolve this issue. Please note that traffic processing remains unaffected. We will keep you updated as more information becomes available.
Components affected
F5 Distributed Cloud Ashburn, VA, United States F5 Distributed Cloud Amsterdam, Netherlands F5 Distributed Cloud Singapore, Singapore F5 Distributed Cloud Frankfurt, Germany F5 Distributed Cloud Melbourne, Australia F5 Distributed Cloud San Jose, CA, United States F5 Distributed Cloud Osaka, Japan F5 Distributed Cloud Paris, France F5 Distributed Cloud Madrid, Spain F5 Distributed Cloud Toronto, Canada F5 Distributed Cloud Mumbai, India F5 Distributed Cloud Dallas, TX, United States F5 Distributed Cloud Chennai, India F5 Distributed Cloud DNS
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/29/2024 06:48PM

The issues with the F5 Distributed Cloud DNS resolution service has been resolved. Normal operations resumed for customers using DNS AA response flag. If you’re experiencing any service availability problems, do not hesitate to contact the F5 Distributed Cloud support team for assistance.

INVESTIGATING 4 months ago - at 08/24/2024 03:45AM

The Distributed Cloud team is aware of intermittent DNS resolution issues that might be present if your clients expect the AA flag to be inserted in the query resolution. The Distributed Cloud team is actively working to resolve this issue. Please note that traffic processing remains unaffected. We will keep you updated as more information becomes available.

Latest F5 Distributed Cloud outages

F5 Distributed Cloud - Service Interruption - Global DNS failure Issue - 3 days ago
XC Console Bot Defense Data Intelligence page is experiencing 503 errors. The Endpoint Protection and traffic processing remain operating normally - 4 days ago
F5 Distributed Cloud - Service Degradation - Issue with delay in console logs - 10 days ago
F5 Distributed Cloud - Service Interruption - Issue with delay in console logs - 11 days ago
F5 Distributed Cloud - Service Interruption - CDN services and Regional Edges traffic interruption - 11 days ago

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE