Outage in F5 Distributed Cloud

F5 Distributed Cloud - Service Degradation - Domain resolution for new CDN failing

Resolved Major
October 04, 2024 - Started 3 months ago - Lasted about 6 hours
Official incident page

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Outage Details

F5 Distributed Cloud team is aware of domain resolution not happening for newly created CDN distributions. Existing CDN services are not affected. We are currently working to resolve the issue as quickly as possible. Traffic processing is not impacted. We will provide further updates as they become available.
Components affected
F5 Distributed Cloud CDN Control Plane
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/05/2024 05:36AM

The issue with domain resolution failing for the newly created CDN is confirmed to be resolved. This incident will be marked as complete.

MONITORING 3 months ago - at 10/05/2024 01:43AM

F5 Distributed Cloud team ascertained the deployment of the services is taking place, however, the displaying of the status update over the portal may take longer than expected. There is no effect to the domain resolution. Teams continue their effort to resolve the issue. More updates to follow as and when becomes available.

MONITORING 3 months ago - at 10/05/2024 12:15AM

F5 Distributed Cloud team has resolved the issue and confirmed domain resolution for new CDN is not failing anymore. We will be closely monitoring the services to ensure stability.

INVESTIGATING 3 months ago - at 10/04/2024 11:13PM

F5 Distributed Cloud team is aware of domain resolution not happening for newly created CDN distributions. Existing CDN services are not affected. We are currently working to resolve the issue as quickly as possible. Traffic processing is not impacted. We will provide further updates as they become available.

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