Outage in F5 Distributed Cloud

F5 Distributed Cloud - Service degradation for SYD, MEL and MUM Regional Edge site

Resolved Major
November 13, 2024 - Started 12 months ago - Lasted about 11 hours
Official incident page

Incident Report

F5 Distributed Cloud are aware of service degradation on SYD, MEL and MUM Regional Edge sites. The traffic is affected for the multiple regions. F5 Distributed Cloud team continues their efforts to resolve the issue on priority. Please reach out to F5 Support with any questions or concerns regarding this notification.
Components affected
F5 Distributed Cloud Sydney, Australia F5 Distributed Cloud Melbourne, Australia F5 Distributed Cloud Mumbai, India F5 Distributed Cloud Customer Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 11/13/2024 05:43PM

The issues with the F5 Distributed Cloud service degradation on SYD, MEL and MUM Regional Edge sites have been resolved and is fully operational. This incident has been marked as resolved.

MONITORING 12 months ago - at 11/13/2024 08:13AM

The F5 Distributed Cloud team confirmed the affected Regional Edges are up and working as expected post workaround implementation. The team is working on fix. Meanwhile, we will continue to monitor the service for stability for few hours. We will provide further updates once become available.

INVESTIGATING 12 months ago - at 11/13/2024 06:45AM

F5 Distributed Cloud are aware of service degradation on SYD, MEL and MUM Regional Edge sites. The traffic is affected for the multiple regions. F5 Distributed Cloud team continues their efforts to resolve the issue on priority. Please reach out to F5 Support with any questions or concerns regarding this notification.

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