F5 Distributed Cloud - Service Interruption - Seattle, Chennai & Montreal CDN Edges - INC-20251205-417

The F5 Distributed Cloud team has validated and confirmed latency issues are resolved. CDN services remain fully operational.

If you have any questions or concerns feel free to reach out to our support team. We appreciate your patience and understanding.

The F5 Distributed Cloud team has identified the latency issues affecting CDN services and implemented a mitigation strategy. The CDN service remains operational, and we are continuing to closely monitor its stability. Further updates will be provided as they become available.

This advisory is to inform you that we are currently investigating reports of service degradation affecting CDN in multiple regions.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 12/05/2025, 10:48 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.