F5 Distributed Cloud - Service Interruption - Global DNS failure Issue

The F5 Distributed cloud team confirmed the fix has been implemented in production. DNS Services, traffic processing and Distributed Cloud Console core services continues to remain in steady state. Shall you continue to experience further issues with the service functionality, please do not hesitate to contact F5 Support for assistance. The incident will be marked as resolved.

The F5 Distributed cloud team continues working on implementing fix in Production. DNS Services, traffic processing and XC Console core services are in steady state. Please contact our XC SOC support if you require any assistance. More updates will follow.

XC DNS and traffic processing remain fully operational via the workaround. In parallel, we continue the proactive network monitoring ensuring our services are performing as expected. The F5 Distributed Cloud team is working on priority in the permanent fix deployment, ETA of 2-3 hours. Kindly contact our XC support team if you’re experiencing any service disruption to assist you accordingly

Distributed Cloud DNS resolution services and traffic processing are back to operational stage. The F5 Distributed Cloud team will continue monitoring XC Console services to ensure stability. If you’re still experiencing any service disruption, do not hesitate to contact XC Support team to assist you further, More updates will be provided as relevant information is available.

The F5 Distributed Cloud team is aware of an issue affecting our DNS resolution capabilities. We understand the critical nature of DNS services and are committed to restoring full functionality promptly. We will provide further updates as they become available.