Vendor Incident Notification for F5 Distributed Cloud Services

The F5 Distributed Cloud team has implemented additional measures to mitigate the loss of redundancy, We are actively following up with our vendor to update with an ETR. We will be monitoring the same to ensure our services remain stable and operational. Please contact our support team if you have any further questions or concerns accordingly.

The issue has been identified and a fix is being implemented.

The efforts are in-progress, however, the event is not impacting any operations. F5 Distributed Cloud team is actively monitoring and will provide more updates as they become available.

Dear Valued Customer,

We are writing to inform you of an ongoing vendor incident. We are following up with our vendor and we will provide more updates as they become available.

Incident Details:
Start Time: 04/01/25 04:10 UTC
Estimated Time of Restoration: NA
Reference ID: 8922

Impact:
None expected. Services will remain operational, though they may be at risk due to a temporary loss of redundancy.

Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud