Outage in F5 Distributed Cloud

Unplanned Vendor Maintenance Notification for F5 Distributed Cloud Services

Resolved Minor
January 13, 2025 - Started 23 days ago - Lasted about 5 hours
Official incident page

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Outage Details

Dear Valued Customer, We are writing to inform you of an ongoing vendor incident. We are following up with our vendor and we will provide more updates as they become available. Incident Details: Start Time: 13/01/25 06:37 UTC Estimated Time of Restoration: NA Reference ID: 8999 Impact: None expected. Services will remain operational, though they may be at risk due to a temporary loss of redundancy. Contact Information: If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud
Components affected
F5 Distributed Cloud Madrid, Spain F5 Distributed Cloud Lisbon, Portugal
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 01/13/2025 01:10PM

The F5 Distributed Cloud team has validated that the issue have been resolved. All other services remain fully operational. This incident has been marked as resolved.

IDENTIFIED 23 days ago - at 01/13/2025 08:17AM

Dear Valued Customer,

We are writing to inform you of an ongoing vendor incident. We are following up with our vendor and we will provide more updates as they become available.

Incident Details:
Start Time: 13/01/25 06:37 UTC
Estimated Time of Restoration: NA
Reference ID: 8999

Impact:
None expected. Services will remain operational, though they may be at risk due to a temporary loss of redundancy.

Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

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