Outage in F5 Distributed Cloud

F5 Distributed Cloud - Service Interruption - Issue with display in access logs.

Resolved Major
March 13, 2025 - Started about 2 months ago - Lasted about 15 hours
Official incident page

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Outage Details

The F5 Distributed Cloud Support team has detected an issue with the display of access logs in the Distributed Cloud Portal. This issue does not affect the data or traffic processing. We are currently working to restore full functionality at this time. We will provide further updates as they become available.
Components affected
F5 Distributed Cloud Customer Dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/14/2025 09:10AM

We have not observed any misbehaviours or errors during the monitoring phase. All services and operations remain operational. This incident has been marked as resolved.

MONITORING about 2 months ago - at 03/13/2025 10:16PM

The F5 Distributed Cloud teams validated and confirmed the issues affecting the display of access logs in the Distributed Cloud Portal. Traffic processing and other Distributed Cloud data remain operational. We will be actively monitoring the issue to ensure stability of our services.

IDENTIFIED about 2 months ago - at 03/13/2025 07:40PM

The F5 Distributed Cloud teams are still investigating the issues affecting the display of access logs in the Distributed Cloud Portal. This issue does not affect the data or traffic processing. Our team is currently working to restore full functionality at this time. We will provide further updates as they become available.

INVESTIGATING about 2 months ago - at 03/13/2025 05:44PM

The F5 Distributed Cloud Support team has detected an issue with the display of access logs in the Distributed Cloud Portal. This issue does not affect the data or traffic processing. We are currently working to restore full functionality at this time. We will provide further updates as they become available.

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