F5 Distributed Cloud - Service Interruption - CDN Metric availability

The F5 Distributed Cloud team confirmed the CDN Metric availability has been stable and remain fully operational post-monitoring stage, therefore the incident has been marked as resolved. If you're still experiencing any issues, please do not hesitate to contact F5 Support for assistance.

The F5 Distributed Cloud team has confirmed that the issue affecting CDN Dashboard has been addressed. We continue the proactive monitoring ensuring our services are performing as expected.Please contact our support team if you have any further questions or concerns accordingly.

The F5 Distributed Cloud team is still working to mitigate the issue affecting CDN Dashboard. The CDN service remains fully operational. We will provide further updates as they become available.

The F5 Distributed Cloud team is actively troubleshooting the issue affecting the CDN Dashboard. Please rest assured that the CDN service remains fully operational, with no impact on user traffic. However, customers may notice delays in data updates displayed on the CDN Dashboard.

We will share further updates as soon as they become available.

The F5 Distributed Cloud team is actively investigating CDN issue. Currently, the CDN service is functional, traffic is not being affected; however, customers may encounter delays in data reflecting on the CDN Dashboard. We are working on the fix to resolve the issue as quickly as possible. We will provide further updates as they become available.

This advisory is to inform you that we are currently investigating reports of service degradation affecting CDN production

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 17:35 UTC
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.