Service Provider Incident Notification for F5 Distributed Cloud Services in Jakarta (JK1) - INC-20250704-359

The F5 Distributed Cloud team can confirm that the services remain stable and operational. If you're experiencing any issues, please contact our support team to follow up accordingly.

Dear Valued Customer,

The F5 Distributed Cloud team has validated and confirmed that the redundancy has been restored. We will be monitoring the same to ensure our services remain stable and operational. If you're experiencing any service degradation, please contact our support team to follow up accordingly.

Thank you for your patience and understanding.

Dear Valued Customer,

We want to inform you about an ongoing service provider incident. We are actively coordinating with our partner and will share updates as soon as more information becomes available.

Incident Details:
Start Time: 04/07/25 13:30 UTC
Reference ID: SDCCAB-950

Impact:
None expected. Services will remain operational, though they may be at risk due to a temporary loss of redundancy.

Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud