F5 Distributed Cloud - Service Degradation - GLR Lag - INC-20250807-378

The F5 Distributed Cloud team has successfully resolved the issue impacting the Global Logs Receiver (GLR). Live log visibility has been fully restored in the Distributed Cloud console dashboard, and backfill logs have been recovered as expected. The system is now functioning normally, with no further impact anticipated. We sincerely appreciate your patience and understanding throughout the resolution process.

The F5 Distributed Cloud team has fully resolved the issue affecting the Global Logs Receiver (GLR). Live logs are visible in the XC console dashboard, and backfill logs have successfully recovered.

We will continue to monitor the system and share any relevant updates as needed.

Thank you for your patience and understanding.

The F5 Distributed Cloud team is actively working toward full resolution of the issue affecting the Global Logs Receiver (GLR). Live logs are shown in our XC console dashboard. The log backfill is in progress and recovering.
We will provide additional updates as relevant information becomes available.

We appreciate your patience and understanding

he F5 Distributed Cloud team has identified an issue affecting the Global Logs Receiver (GLR), there is a delay in logs sent via GLR. Please note that all XC Console core services are fully operational. Engineering team is actively working to resolve this matter and restore full service as soon as possible. We will keep you updated with any new information. Thank you for your patience and understanding.

This advisory is to inform you that we are currently investigating reports of service degradation affecting Global Logs Receiver (GLR).

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 16:24 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.