Incident Advisory: INC-20250807-381

The F5 Distributed Cloud team has confirmed that the service degradation issue affecting the PA2 region has been fully resolved. The region is now operating at full capacity, with no further impact observed.

We will continue to closely monitor the PA2 region to ensure ongoing stability and will provide any pertinent updates as necessary.

Thank you for your patience and understanding.

The F5 Distributed Cloud team validated and confirmed there is currently no impact to customers traffic. Services remain fully operational. We will provide additional updates as relevant information become available.

We appreciate your patience and understanding.

This advisory is to inform you that we are currently investigating reports of service degradation affecting PA2/MD2 regions

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 23:25 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.