Outage in F5 Distributed Cloud

Incident Update: Increase in 5xx across Load Balancers Restored - INC-20251222-423

Resolved Minor
December 22, 2025 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Customer, The F5 Distributed Cloud Support Team identified an issue impacting our routed services, resulting in BGP sessions going idle for a short period of time. The issue occurred from 22:19 UTC to 22:23 UTC. The root cause has been identified, and automatic mitigation/restoration was triggered. Services are now recovered, and we are closely monitoring the environment to ensure continued reliability and performance. We appreciate your patience and understanding during this time. If you experience any further issues, please don't hesitate to reach us at support@cloud.f5.com for assistance. Best regards, The F5 Distributed Cloud Support Team

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 12/23/2025 02:53AM

The F5 Distributed Cloud Support team has confirmed that the issue has been resolved. Our services remain stable and we will continue to closely monitor the environment. This incident is now being marked as resolved. If you experience any issue, please contact support@cloud.f5.com for further assistance.

MONITORING 1 day ago - at 12/23/2025 12:11AM

Dear Customer,

The F5 Distributed Cloud Support Team identified an issue impacting our routed services, resulting in BGP sessions going idle for a short period of time. The issue occurred from 22:19 UTC to 22:23 UTC.

The root cause has been identified, and automatic mitigation/restoration was triggered. Services are now recovered, and we are closely monitoring the environment to ensure continued reliability and performance.

We appreciate your patience and understanding during this time. If you experience any further issues, please don't hesitate to reach us at support@cloud.f5.com for assistance.

Best regards,
The F5 Distributed Cloud Support Team

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