Outage in F5 Distributed Cloud
Incident Advisory: INC-20260911-509
Resolved MinorIncident Report
Summary AI Generated
On September 11, 2026, F5 Distributed Cloud experienced a DNS service degradation beginning at 05:36 AM UTC. The incident lasted approximately 2.1 hours, impacting DNS operations for affected customers. The issue was fully resolved by 07:41 AM UTC, with all services confirmed to be operating normally.
This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 05:36 AM UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 09/11/2026 07:41AM
The F5 Distributed Cloud team can confirm that the issue affecting the DNS service has been fully resolved.
We sincerely appreciate your patience and understanding throughout this event. All services are now operating as expected.
INVESTIGATING
about 6 hours ago - at 09/11/2026 05:41AM
This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 05:36 AM UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
Latest F5 Distributed Cloud outages
Incident Advisory: INC-20260911-510 - about 4 hours ago
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Incident Advisory: INC-20260905-505 - 6 days ago
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