Outage in Fable

Prism "Render Animation" failing

Resolved Minor

April 19, 2024 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating multiple failures of the "Render Animation" feature on Prism.

Components affected

Fable Platform Fable Render servers

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 04/19/2024 06:52PM

Prism has returned to full functionality.

MONITORING almost 2 years ago - at 04/19/2024 06:13PM

We have rolled back Fable to the previous release and are validating that the problem is resolved.

INVESTIGATING almost 2 years ago - at 04/19/2024 05:34PM

We are investigating multiple failures of the "Render Animation" feature on Prism.

Latest Fable outages

Export Outage - almost 2 years ago

Render Server Outage - about 2 years ago

Internal service issue - over 2 years ago

Cloud service degradation - over 2 years ago

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