Outage in Fable

Prism "Render Animation" failing

Resolved Minor
April 19, 2024 - Started 8 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating multiple failures of the "Render Animation" feature on Prism.
Components affected
Fable Platform Fable Render servers
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/19/2024 06:52PM

Prism has returned to full functionality.

MONITORING 8 months ago - at 04/19/2024 06:13PM

We have rolled back Fable to the previous release and are validating that the problem is resolved.

INVESTIGATING 8 months ago - at 04/19/2024 05:34PM

We are investigating multiple failures of the "Render Animation" feature on Prism.

Latest Fable outages

Export Outage - 9 months ago
Render Server Outage - 10 months ago
Internal service issue - about 1 year ago
Cloud service degradation - over 1 year ago
Cloud service degradation - over 1 year ago

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