Outage in Facebook
Outage in WhatsApp Business API - Coexistence - Onboarding
Resolved Minor
April 20, 2026 - Started about 4 hours ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
WhatsApp Business API experienced medium disruptions affecting the onboarding process for coexistence features, lasting 1.3 hours starting at 9:00 AM PST. Users also reported issues with Messenger not loading messages and Facebook becoming unresponsive to clicks during this period. Engineering teams investigated and resolved the service disruptions.
We are currently experiencing medium disruptions impacting onboarding on COEX. This issue started at 9:00 AM PST. Our engineering teams are investigating the issue. We will provide another update within 6 hours or sooner if additional information is available.
Latest Updates ( sorted recent to last )
MEDIUM DISRUPTIONS
about 4 hours ago - at 04/20/2026 04:00PM
We are currently experiencing medium disruptions impacting onboarding on COEX. This issue started at 9:00 AM PST. Our engineering teams are investigating the issue. We will provide another update within 6 hours or sooner if additional information is available.
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