WhatsApp Business Platform's Cloud API Calling experienced medium disruptions for approximately 3.6 hours beginning June 24th at 2:24 PM GMT. Users across Facebook and WhatsApp reported widespread issues including images, videos, and comments failing to load, blank pages, slow performance, and inability to access core platform features. Facebook's engineering team investigated and resolved the incident within the 3.6-hour window.
The fix for the medium disruptions impacting the WhatApp Cloud API Calling has been deployed and this issue is now mitigated as of 03:00PM GMT on June 24th. Thank you for your patience.
We are currently experiencing medium disruptions impacting the WhatApp Cloud API Calling. This issue started at 02:24PM GMT on June 24th. Our engineering teams are investigating the issue. We will provide another update within 4 hours or sooner if additional information is available.
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