Outage in FACEIT

CS:GO Global Matchmaking Queues Closed

Resolved Minor
February 03, 2023 - Started almost 3 years ago - Lasted about 20 hours
Official incident page

Incident Report

We've spotted that something has gone wrong with the configuration of server due to the CSGO update. We're currently investigating the issue, and will provide an update when available.
Components affected
FACEIT Play
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 02/03/2023 08:30PM

After carefully monitoring the implemented fix, we believe all systems are now fully operational.

MONITORING almost 3 years ago - at 02/03/2023 08:24PM

After carefully monitoring the implemented fix, we believe all systems are now fully operational

MONITORING almost 3 years ago - at 02/03/2023 05:22PM

CS:GO Matchmaking Queues - We have implemented another fix, and have opened all queues. We will continue to monitor the situation.

MONITORING almost 3 years ago - at 02/03/2023 03:58PM

CS:GO Matchmaking Queues - After reopening the queues, we have noticed a spike of matches not yet receiving a server, therefore we've closed the queues. We are already looking into it.

MONITORING almost 3 years ago - at 02/03/2023 03:24PM

CS:GO Matchmaking Queues - We have implemented a fix, and have opened all queues. We will be monitoring the situation closely.

MONITORING almost 3 years ago - at 02/03/2023 02:27PM

CS:GO Global Matchmaking Queues - We have implemented a fix, and have reopened and will be monitoring the EU Premium queues. If no further issues arise, we will reopen the rest of the queues.

IDENTIFIED almost 3 years ago - at 02/03/2023 09:40AM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 3 years ago - at 02/03/2023 03:31AM

We've spotted that something has gone wrong with the configuration of server due to the CSGO update. We're currently investigating the issue, and will provide an update when available.

Latest FACEIT outages

CS2 Update - about 3 hours ago
Widespread outage - 16 days ago
CS2 Game Update Issues - about 2 months ago
Queue issues - about 2 months ago
CS2 Game Update Issues - about 2 months ago

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