Outage in FACEIT

CS:GO Global Matchmaking Queues Closed

Resolved Minor

February 03, 2023 - Started about 3 years ago - Lasted about 20 hours
Official incident page

Incident Report

We've spotted that something has gone wrong with the configuration of server due to the CSGO update. We're currently investigating the issue, and will provide an update when available.

Components affected

FACEIT Play

Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 02/03/2023 08:30PM

After carefully monitoring the implemented fix, we believe all systems are now fully operational.

MONITORING about 3 years ago - at 02/03/2023 08:24PM

After carefully monitoring the implemented fix, we believe all systems are now fully operational

MONITORING about 3 years ago - at 02/03/2023 05:22PM

CS:GO Matchmaking Queues - We have implemented another fix, and have opened all queues. We will continue to monitor the situation.

MONITORING about 3 years ago - at 02/03/2023 03:58PM

CS:GO Matchmaking Queues - After reopening the queues, we have noticed a spike of matches not yet receiving a server, therefore we've closed the queues. We are already looking into it.

MONITORING about 3 years ago - at 02/03/2023 03:24PM

CS:GO Matchmaking Queues - We have implemented a fix, and have opened all queues. We will be monitoring the situation closely.

MONITORING about 3 years ago - at 02/03/2023 02:27PM

CS:GO Global Matchmaking Queues - We have implemented a fix, and have reopened and will be monitoring the EU Premium queues. If no further issues arise, we will reopen the rest of the queues.

IDENTIFIED about 3 years ago - at 02/03/2023 09:40AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 3 years ago - at 02/03/2023 03:31AM

We've spotted that something has gone wrong with the configuration of server due to the CSGO update. We're currently investigating the issue, and will provide an update when available.

Latest FACEIT outages

Matches are not starting - 3 days ago

Game Update - about 1 month ago

Update on Missing Match Demos - about 2 months ago

Server selection issues - about 2 months ago

Cloudflare outage - 3 months ago

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