Outage in FACEIT

CS2 Game Update - Integration Issues

Resolved Minor
July 29, 2025 - Started 23 days ago - Lasted 4 days

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Outage Details

CS2: We've temporarily closed all queues to resolve an issue with matches not creating after the most recent CS2 update.
Latest Updates ( sorted recent to last )
MONITORING 20 days ago - at 07/31/2025 02:56PM

We've released a new update that includes the following fixes:

• Damage printing in chat has been restored

• A fix addressing one of the causes of recent server crashes has been deployed



This update is part of our ongoing efforts to improve platform stability and in-game functionality. We are actively monitoring the platform to ensure everything is working as expected.

Thank you for your continued support.

MONITORING 22 days ago - at 07/30/2025 07:34AM

Our team is still actively monitoring the servers and investigating specific edge cases where matches get stuck on “configuring” or are cancelled.
We’re analyzing the root cause of these loops and working on a permanent fix.

Thank you for your patience while we continue to monitor and resolve this behavior. We’ll keep you updated as we make progress.

MONITORING 22 days ago - at 07/29/2025 09:53PM

All queues are now open and the platform is operational.
We are actively monitoring for any issues and will address them promptly if they arise.
Thank you for your patience and continued support.

MONITORING 22 days ago - at 07/29/2025 09:00PM

Our team has resolved all identified issues and we are now gradually reopening queues.
We are closely monitoring live matches to ensure platform stability as players return.
Thank you for your patience and support throughout the incident.

IDENTIFIED 22 days ago - at 07/29/2025 08:47PM

Our team is continuing to make steady progress toward resolving the remaining issues affecting the platform. We're still working through a few key problems, including stability challenges and feature inconsistencies.

While we're not yet ready for a new deployment, internal testing and investigation are ongoing, and we're moving closer to a full resolution. As always, each fix is being handled with care to avoid introducing new issues.

We'll share another update as soon as we have significant developments or a clearer timeline. Thank you for your continued patience and understanding.

IDENTIFIED 22 days ago - at 07/29/2025 05:30PM

We’ve made meaningful progress on resolving the recent crash issues and have built a new version that’s currently undergoing testing. While this improves overall stability, we’re aware some key features are still not working as expected.

Our team is actively working through issues one by one and continuing to test each fix thoroughly to avoid introducing new problems. We're aiming to release another update later tonight that we hope will improve performance and usability but it is likely more work will still be needed.

We don’t have a confirmed timeline yet and want to avoid overpromising, but things are moving in the right direction. Thanks again for your patience and support as we work to fully restore the platform.

INVESTIGATING 22 days ago - at 07/29/2025 01:25PM

Our team is making steady progress in addressing the disruptions caused by the recent CS2 update. While some functionalities remain affected, we are actively deploying fixes and closely monitoring the situation.

We understand the inconvenience and appreciate your continued patience. We’ll share the next update in 2 hours or sooner if there are significant developments.

Thank you for bearing with us as we work to restore full service.

INVESTIGATING 22 days ago - at 07/29/2025 09:05AM

We’re continuing to work on resolving the issue caused by the recent CS2 update. Our team is actively investigating and implementing fixes to restore full functionality, including re-enabling queues.

We appreciate your patience and will provide the next update in 3 hours—or sooner if there’s meaningful progress to share.

INVESTIGATING 23 days ago - at 07/29/2025 12:15AM

We are still actively working towards a solution following the recent CS2 update. Our team is investigating and implementing fixes to restore full functionality.

Thank you for your patience and we’ll provide further updates as progress is made.

INVESTIGATING 23 days ago - at 07/28/2025 09:30PM

CS2: We've temporarily closed all queues to resolve an issue with matches not creating after the most recent CS2 update.

Latest FACEIT outages

New users registration problems - about 1 month ago
CS2 Game Update Issues - about 2 months ago
Issues with the platform - 2 months ago

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