Outage in FACEIT

Update on Missing Match Demos

Resolved Minor

January 09, 2026 - Started about 2 months ago - Lasted about 23 hours

Incident Report

We are aware that some matches are currently missing demos. The team is investigating and actively working on a fix. Thanks for your patience while we get this resolved!

Latest Updates ( sorted recent to last )

MONITORING about 2 months ago - at 01/09/2026 05:05PM

We've rolled out a fix and are monitoring live matches. Please note that there may be a slight delay in receiving demos for new matches while we process the backlog. We are also in the process of restoring missing demos for any matches previously affected by this issue.

MONITORING about 2 months ago - at 01/09/2026 04:44PM

We've rolled out a fix and are monitoring live matches. We are also in the process of restoring missing demos for any matches affected by this issue.

IDENTIFIED about 2 months ago - at 01/09/2026 09:38AM

We have identified the issues and are working on a fix.

INVESTIGATING about 2 months ago - at 01/09/2026 08:53AM

We are aware that some matches are currently missing demos. The team is investigating and actively working on a fix.

Thanks for your patience while we get this resolved!

Latest FACEIT outages

Game Update - about 1 month ago

Server selection issues - about 2 months ago

Cloudflare outage - 3 months ago

Queue issues - 3 months ago

Matchmaking down - 3 months ago

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