Outage in Faethm
Enterprise Platform Regional Availability for Some Customers
Resolved Major
July 26, 2023 - Started almost 3 years ago
Official incident page
Official incident page
Incident Report
We're investigating reports of Enterprise platform queries failing to return results in some regions for some customers. We will update this page as we discover more information.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 07/27/2023 02:49AM
The fix implemented is stable. We will continue to monitor for any related issues.
IDENTIFIED
almost 3 years ago - at 07/27/2023 02:45AM
A recent networking change related to the decomisssion of an unused region was inadvertently applied to the Sydney region. This change has been reverted.
INVESTIGATING
almost 3 years ago - at 07/27/2023 02:18AM
We're investigating reports of Enterprise platform queries failing to return results in some regions for some customers. We will update this page as we discover more information.
Latest Faethm outages
API Degradation - about 1 year ago
New users not receiving activation emails - almost 4 years ago
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