Outage in Faethm

Enterprise Platform Regional Availability for Some Customers

Resolved Major
July 27, 2023 - Started over 2 years ago
Official incident page

Incident Report

We're investigating reports of Enterprise platform queries failing to return results in some regions for some customers. We will update this page as we discover more information.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/27/2023 02:49AM

The fix implemented is stable. We will continue to monitor for any related issues.

IDENTIFIED over 2 years ago - at 07/27/2023 02:45AM

A recent networking change related to the decomisssion of an unused region was inadvertently applied to the Sydney region. This change has been reverted.

INVESTIGATING over 2 years ago - at 07/27/2023 02:18AM

We're investigating reports of Enterprise platform queries failing to return results in some regions for some customers. We will update this page as we discover more information.

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