Outage in FAS Research Computing
MGHPCC Power Loss
Resolved Major
April 19, 2026 - Started 20 days ago
- Lasted about 4 hours
Incident Report
At 2:18am on April 19th MGHPCC (our Holyoke datacenter) lost cooling which caused the entire facility to shutdown. This caused the loss of all jobs that were running. Storage and data on that storage should be safe. The facility is working on restoring cooling and power. Unfortunately we do not have an ETA.
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Latest Updates ( sorted recent to last )
INVESTIGATING
20 days ago - at 04/19/2026 06:18AM
At 2:18am on April 19th MGHPCC (our Holyoke datacenter) lost cooling which caused the entire facility to shutdown. This caused the loss of all jobs that were running. Storage and data on that storage should be safe. The facility is working on restoring cooling and power. Unfortunately we do not have an ETA.
IDENTIFIED
20 days ago - at 04/19/2026 01:06PM
Power was fully restored to MGHPCC at 7:39am on April 19th. FASRC staff has restored functionality to most systems except for FASSE Open OnDemand. All other services are up and operating normally. If you continue to see issues with any system that is marked operational please let us know. We will deal with any non urgent requests in normal working hours.
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