Platform unavailability

This incident has been resolved.
The API and the dashboard are now able to handle correctly configuration updates and cache purges.

As mentioned earlier, a postmortem will be written and available here.

The issue has been identified and a workaround is being implemented.
In the meantime, configuration updates and cache purges are unfortunately still unavailable.
The workaround will unfortunately degrade the API performance but it should be temporary until we rollout a definitive solution.

As soon as the fix is delivered, we'll monitor it to be sure that everything's ok.

The postmortem will follow, as we also need to gather further elements from our provider.

We deeply apologize for this incident and we're actively working to solve this issue as soon as possible.

Acceleration is now fully operational.
Configuration updates are still unavailable, and we are investigating the issue.
Cache purges are also currently unavailable.

Configuration updates are not possible from the Fasterize console. We are currently investigating.

A fix has been implemented and we are monitoring the results.

The failing component is gradually recovering, and we are monitoring it until full restoration

We are still investigating and trying to restore the failing component.

Our platform is experiencing an outage, where possible traffic is automatically routed to origin to mitigate the incident.
We identified the issue and are working on a fix to restore availability