Outage in Fasthosts

Critical - Outbound Mail (SMTP) Service Unavailable

Resolved Minor
December 02, 2025 - Started about 1 month ago - Lasted about 6 hours
Official incident page

Incident Report

We are aware of a critical issue preventing all customers from sending outbound email via our SMTP servers. Messages will remain in your outbox and fail to send. This is a top priority for our engineering team

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/02/2025 03:16PM

The issue has been resolved.

IDENTIFIED about 1 month ago - at 12/02/2025 11:43AM

We are still working on resolving the technical issue.

IDENTIFIED about 1 month ago - at 12/02/2025 08:50AM

We are aware of a critical issue preventing all customers from sending outbound email via our SMTP servers. Messages will remain in your outbox and fail to send. This is a top priority for our engineering team

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