Outage in Fasthosts
Support Chat Unavailability
Resolved MinorIncident Report
When starting a chat with our support team, some customers may see a notice that “the team you’re trying to reach is currently unavailable.” This is due to severe weather conditions that have temporarily reduced staff availability. We apologize for any inconvenience.
If your issue isn’t urgent, please email us at support@fasthosts.com or call 0333 0142 700. Thank you for your understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/07/2025 08:59AM
This incident has been resolved.
INVESTIGATING
5 months ago - at 11/06/2025 02:37PM
When starting a chat with our support team, some customers may see a notice that “the team you’re trying to reach is currently unavailable.” This is due to severe weather conditions that have temporarily reduced staff availability. We apologize for any inconvenience.
If your issue isn’t urgent, please email us at support@fasthosts.com or call 0333 0142 700. Thank you for your understanding.
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