Outage in Fastly

Rerouted Traffic in Marseille (MRS) due to Third Party Service Provider Disruption

Resolved Minor
August 24, 2023 - Started about 1 year ago - Lasted 3 days
Official incident page

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Outage Details

Traffic in Marseille (MRS) has been temporarily rerouted. All other locations and services are unaffected.
Components affected
Fastly Europe Fastly Marseille (MRS) Fastly Edge Cloud Platform Fastly Third Party Service Provider
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 year ago - at 08/24/2023 08:17AM

Traffic in Marseille (MRS) has been temporarily rerouted. All other locations and services are unaffected.

IDENTIFIED about 1 year ago - at 08/24/2023 11:22AM

This issue has been identified and a fix is being implemented. 

INFORMATIONAL about 1 year ago - at 08/25/2023 02:52PM

On the 24th of August at 09:15 UTC, Fastly Engineering confirmed with a third party service provider that there is an active fiber cut within the Marseille (MRS) region that is impacting connectivity to our Point of Presence (POP). We have performed standard traffic engineering practices to route our customer services away from the impacted region.We are actively engaged with the third party service provider and are receiving routine updates as they continue to work on the issue. Once they have reported the conditions "mitigated", we will perform some tests to verify and update our status post.For additional questions please reach out to our Support team through https://support.fastly.com.

INFORMATIONAL about 1 year ago - at 08/26/2023 06:47PM

A fix has been implemented and we are monitoring the results.

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