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We are currently investigating elevated errors to our Request stats in our NGWAF Dashboard services.
Our engineers have identified the contributing factor and are applying a fix to Requests stats in our NGWAF Dashboard services.
Engineering has confirmed the impact to NGWAF Requests dashboard services has been mitigated.
Our engineers have observed a recurrence of this issue and identified the contributing factor. They are currently applying a fix to Requests stats in our NGWAF Dashboard services.
Update: Agents appeared offline within the service dashboard from 21:25 UTC to 21:50 UTC (~25 minutes), however our investigations confirmed that they were still operational. Engineering has confirmed the impact to our NGWAF Agent and Module services have been mitigated.Engineers are continuing to apply mitigations for Request services within our dashboard.Our network availability and all other services are unaffected by this incident.
Engineering has confirmed the impact to NGWAF Request dashboard services has been mitigated, we will resolve this status post after a period of monitoring.
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