Outage in Fastly

Impact to Signal Sciences Data Collection

Resolved Minor
February 27, 2024 - Started 9 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Our teams have detected an issue that is currently impacting Signal Sciences data collectors. New events from agents may not be processed by our back end services, agents may erroneously appear to be offline, and agents may not be receiving updated rules sets. Customers may experience also delays in data available in the Signal Sciences console. 
Latest Updates ( sorted recent to last )
INVESTIGATING 9 months ago - at 02/27/2024 07:43PM

Our teams have detected an issue that is currently impacting Signal Sciences data collectors. New events from agents may not be processed by our back end services, agents may erroneously appear to be offline, and agents may not be receiving updated rules sets. Customers may experience also delays in data available in the Signal Sciences console. 

IDENTIFIED 9 months ago - at 02/27/2024 08:17PM

Our engineers have identified the contributing factor and are applying a fix to our Agent Downloads service.

MONITORING 9 months ago - at 02/27/2024 09:28PM

Engineering has deployed a fix and have confirmed a gradual recovery to our Agent Downloads service. We will continue to monitor until we’ve confirmed that customer experience has been fully restored.

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