Elevated Errors for Fastly Compute Services

Status post create date/time: 2024-09-26 17:26:36 UTCWe are currently investigating into intermittent timeout errors and increased latency for end-users attempting to connect to our Fastly Compute services.Note: at the close of this incident, our Customer Escalation Management team will update the start date/time to reflect the possible impact window for our customer records. The status post create date/time will remain logged in this message body to reflect our Acute Incident Response practices.

Our engineers have identified the contributing factor and are applying a fix to our Fastly Compute services.All other services are unaffected.

Our engineers have identified the contributing factor and are continuing to apply the mitigation strategy to our Fastly Compute services.All other services are unaffected.

Engineering has deployed a fix and have confirmed a gradual recovery to our Fastly Compute services. We will continue to monitor until we’ve confirmed that customer experience has been fully restored.All other services were unaffected by this incident.