Outage in FastSpring

Degraded performance with checkout loading,

Resolved Minor
November 28, 2025 - Started 9 days ago - Lasted about 8 hours
Official incident page

Incident Report

We are experiencing degraded performance with checkout loading, including slow or failed loads, due to increased Black Friday traffic. Engineering is treating this as a critical issue and is actively investigating.
Components affected
FastSpring System

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 11/28/2025 10:52PM

Operations and services are back to normal.

INVESTIGATING 9 days ago - at 11/28/2025 05:48PM

We are no longer seeing latency or failed checkout loads, but our engineering team is continuing to actively investigate the earlier performance degradation. We will provide updates as more information becomes available.”

INVESTIGATING 9 days ago - at 11/28/2025 02:41PM

We are experiencing degraded performance with checkout loading, including slow or failed loads, due to increased Black Friday traffic.
Engineering is treating this as a critical issue and is actively investigating.

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