Outage in FatTail

AdBook+ System Performance

Resolved Minor

January 26, 2026 - Started 19 days ago - Lasted 7 days
Official incident page

Incident Report

We are aware of and urgently investigating an issue with AdBook system performance. Users may experience latency when accessing or navigating within the system. Further updates will be provided here as soon as they are available. Please contact us at support.fattail.com with questions.

Components affected

FatTail AdBook+ System Performance FatTail AdBook+ Order Management FatTail AdBook+ Salesforce Integration

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Latest Updates ( sorted recent to last )

RESOLVED 12 days ago - at 02/02/2026 06:54PM

This incident has been resolved.

MONITORING 19 days ago - at 01/26/2026 06:37PM

Following a maintenance update at approximately 9:30a PST AdBook+ system performance has returned to normal levels. We continue to closely monitor system health and will leave this incident open.

Please contact us at support.fattail.com with questions.

IDENTIFIED 19 days ago - at 01/26/2026 05:05PM

We have identified the issue affecting system performance and are planning to release a fix shortly. Thank you for your patience as we work to restore performance.

INVESTIGATING 19 days ago - at 01/26/2026 04:05PM

We are aware of and urgently investigating an issue with AdBook system performance. Users may experience latency when accessing or navigating within the system.

Further updates will be provided here as soon as they are available.

Please contact us at support.fattail.com with questions.

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