Outage in Featurebase
Workflow execution down
Resolved MajorIncident Report
Summary AI Generated
Featurebase experienced a major outage affecting workflow execution for 24 minutes. The issue was identified and required collaboration with a downstream provider to resolve. Workflow execution services have been restored.
The workflow execution was fully restored and has been fully operational for about 10 minutes now. We are taking measures to prevent this kind of downtime for our workflow engine in the future and are extremely sorry for any inconvenience this might have caused! Luckily, our messenger falls back to a manual chat mode when it can not use the workflows, so the impact should not have been critical.
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