Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in FeedbackFruits

Instructure Canvas security incident

Resolved Minor
May 08, 2026 - Started about 1 month ago - Lasted about 9 hours
Official incident page

Incident Report

We are working on guidance for institutions that use Instructure (cloud based) Canvas instances, after a new security incident (https://status.instructure.com/incidents/m88d7ymwpzpy) was reported in the last 24h. At the moment, FeedbackFruits integrations with Canvas instances are not disabled proactively. We expect to have guidance shared within the next 2 hours.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/08/2026 02:54PM

There are no known issues with FeedbackFruits integrations in Canvas. Some institutions have chosen to isolate FeedbackFruits from their Canvas instances at this time, or have made their Canvas instances temporarily unavailable entirely.

For overal guidance on the current Instructure incident, see: https://help.feedbackfruits.com/hc/en-us/articles/35419159592338-Canvas-security-incident-May-7th-2026-update-option-to-isolate-your-integration

MONITORING about 1 month ago - at 05/08/2026 10:40AM

All FeedbackFruits integrations that depended on https://canvas.instructure.com/ being available, have now been restored.

There are no known issues with FeedbackFruits integrations in Canvas. Some institutions have chosen to isolate FeedbackFruits from their Canvas instances at this time, or have made their Canvas instances temporarily unavailable entirely.

For overal guidance on the current Instructure incident, see: https://help.feedbackfruits.com/hc/en-us/articles/35419159592338-Canvas-security-incident-May-7th-2026-update-option-to-isolate-your-integration

IDENTIFIED about 1 month ago - at 05/08/2026 09:40AM

Instructure has taken https://canvas.instructure.com/ offline, as it relates to the Free-For-Teacher attack vector that is being referred to on https://www.instructure.com/incident_update.

As https://canvas.instructure.com/ is part of the LTI launch for some integration configurations in Canvas (unrelated to the Free-For-Teacher program), this can result in "Important Update: Free-for-Teacher Access Temporarily Disabled" being shown instead of FeedbackFruits tools launching.

We have reached out to Instructure for guidance on this. Institutions affected by this, who want to keep their FeedbackFruits integration active at this stage of the Instructure incident, are advised to reach out to support@feedbackfruits.com to ease communication.

For overal guidance on the current Instructure incident, see: https://help.feedbackfruits.com/hc/en-us/articles/35419159592338-Canvas-security-incident-May-7th-2026-update-option-to-isolate-your-integration

IDENTIFIED about 1 month ago - at 05/08/2026 08:43AM

Instructure has now provided additional information on their incident: https://www.instructure.com/incident_update

We have emailed FeedbackFruits partner institutions with additional guidance, see https://help.feedbackfruits.com/hc/en-us/articles/35419159592338-Canvas-security-incident-May-7th-2026-update-option-to-isolate-your-integration

INVESTIGATING about 1 month ago - at 05/08/2026 07:40AM

Instructure has placed https://canvas.instructure.com/ in maintenance mode, which blocks launching FeedbackFruits in some configurations, showing an "Canvas is currently undergoing maintenance" notice.

We expect to have additional guidance shared on the wider incident within the next 30min.

INVESTIGATING about 1 month ago - at 05/08/2026 06:12AM

We are working on guidance for institutions that use Instructure (cloud based) Canvas instances, after a new security incident (https://status.instructure.com/incidents/m88d7ymwpzpy) was reported in the last 24h. At the moment, FeedbackFruits integrations with Canvas instances are not disabled proactively. We expect to have guidance shared within the next 2 hours.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook