Outage in FeedBlitz

System-wide outage

Resolved Major

December 25, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

At approximately 4:30am this morning two core elements of FeedBlitz failed. We are currently working on restoring the service

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 12/25/2025 02:54PM

FeedBlitz is now running as expected. We apologize for the inconvenience this Christmas morning!

If a mailing did not go out as expected, or did not reach the expected audience, you may log in, go to the relevant list's dashboard, and use the edit & resend / clone functions to (re)send the email to anyone who did not receive it at first.

The root cause of the incident was an initial failure of a system, which correctly failed over to its backup. However, that backup also failed approximately an hour later. We are reviewing why that happened, and how to make the service more resilient to multiple devops issues in teh future.

MONITORING 2 months ago - at 12/25/2025 02:00PM

Services are now restored to full capacity. We are now working on sendng out any mailings that were missed during the outage

IDENTIFIED 2 months ago - at 12/25/2025 01:25PM

FeedBlitz is now working albeit slowly. We're now working on restoring full performance and identifying any missed mailings

INVESTIGATING 2 months ago - at 12/25/2025 01:20PM

At approximately 4:30am this morning two core elements of FeedBlitz failed. We are currently working on restoring the service

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