Outage in Fera

Scheduled Maintenance - System Upgrades

Resolved Major
October 25, 2025 - Started 6 days ago - Lasted 1 day
Official incident page

Incident Report

What's Happening: We're upgrading our infrastructure to improve performance and reliability. This includes database optimization, worker infrastructure improvements, and framework updates. What This Means: - Platform will be in maintenance mode during the upgrade (partial or complete outage) - Review collection will pause temporarily - All data remains safe and secure - Automatic resume after completion Benefits: - ⚑ Faster review/order processing - πŸ›‘οΈ Better reliability - πŸ“ˆ Improved performance
Components affected
Fera Management Portal Fera Customer Messages Fera Syncs Fera Private API Fera Public API

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/27/2025 12:14PM

All systems are operational.

MONITORING 5 days ago - at 10/26/2025 05:07PM

We have completed the system maintenance and we are monitoring the system health, performance and dashboards.

IDENTIFIED 6 days ago - at 10/25/2025 10:20PM

What's Happening:
We're upgrading our infrastructure to improve performance and reliability. This includes database optimization, worker infrastructure improvements, and framework updates.

What This Means:
- Platform will be in maintenance mode during the upgrade (partial or complete outage)
- Review collection will pause temporarily
- All data remains safe and secure
- Automatic resume after completion

Benefits:
- ⚑ Faster review/order processing
- πŸ›‘οΈ Better reliability
- πŸ“ˆ Improved performance

Latest Fera outages

Temporary Slowness in Fera Server - 17 days ago
Temporary Slowness on Fera Servers - 30 days ago
We’re currently experiencing server delay - about 1 month ago
Delays in export/import, billing sync, and product data - about 2 months ago
Degraded Performance due to Render - 3 months ago

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