This incident has been resolved.
The issue has been identified. Please continue to refrain from making any USD Pay-ins or Pay-outs.
Thank you for your cooperation and patience.
We are continuing to investigate this issue.
Please be advised that we are facing a significant service disruption affecting both USD Pay-ins and Pay-outs. Our team is actively working with our banking provider to resolve this issue as soon as possible.
To prevent potential delays, we strongly advise instructing your End Users to refrain from initiating any USD Pay-ins and Pay-outs until the issue is fully resolved, as transactions may be subject to prolonged processing time. We will provide regular updates as we work towards a resolution.
We sincerely apologize for the inconvenience caused.
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