Outage in Field Nation
Platform support cases page not loading and salesforce integration issues
Resolved MajorIncident Report
We are investigating an issue causing the support cases page to not load on the platform website as well as the provider mobile app.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/20/2025 07:33PM
This incident has been resolved.
MONITORING
4 months ago - at 10/20/2025 07:03PM
Salesforce has implemented mitigation and we are seeing a significant reduction in errors. We are continuing to monitor to ensure full resolution.
IDENTIFIED
4 months ago - at 10/20/2025 05:47PM
We are continuing to work on a fix for this issue.
IDENTIFIED
4 months ago - at 10/20/2025 05:46PM
We have identified the issue to be due to an ongoing outage at Salesforce which is our support case management vendor. We've also observed some customer integrations to Salesforce are showing impact from these outages.
INVESTIGATING
4 months ago - at 10/20/2025 05:03PM
We are investigating an issue causing the support cases page to not load on the platform website as well as the provider mobile app.
Latest Field Nation outages
Elevated error rate on the Flightboard work order listing - about 23 hours ago
Issue with Mobile App - 19 days ago
Field Nation Marketplace Unavailable - 2 months ago
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