Outage in fieldd

Amazon Web Server Issue

Resolved Major
March 05, 2023 - Started almost 2 years ago - Lasted about 7 hours
Official incident page

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Outage Details

Unfortunately, we have experienced yet another instance of Amazon disrupting fieldd’s system without prior notice. As a result of this continued unreliability, our team is now urgently working on moving our servers away from Amazon to ensure a more stable and dependable service for our valued clients like yourself. We apologize for any inconvenience caused by Amazon’s disruptive behavior.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/06/2023 03:27AM

This incident has been resolved.

MONITORING almost 2 years ago - at 03/06/2023 03:21AM

Everything is back to normal. We are monitoring the new fix.

IDENTIFIED almost 2 years ago - at 03/06/2023 02:51AM

We are within 30 mins of a permanent fix.

Unfortunately, we are at the mercy of large third party services such as Amazon and Google. When these companies have internal issues, that trickle down to us, without notice.

Fieldd’s product itself is unaffected.

The entire team have worked tirelessly on a Sunday to permanently solve this.
We thank you for your patience.

IDENTIFIED almost 2 years ago - at 03/06/2023 01:18AM

We are finalizing the fix for this issue. Thank you for your patience.

IDENTIFIED almost 2 years ago - at 03/05/2023 10:45PM

The team have opted for a permanent fix rather than a temporary one. This fix will increase long term performance and reliability.
We anticipate things will be back to normal in a few hours.
Thank you for your continued patience.

IDENTIFIED almost 2 years ago - at 03/05/2023 10:01PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 03/05/2023 09:05PM

The issue has been identified, and we are actively implementing a fix

INVESTIGATING almost 2 years ago - at 03/05/2023 08:39PM

Unfortunately, we have experienced yet another instance of Amazon disrupting fieldd’s system without prior notice. As a result of this continued unreliability, our team is now urgently working on moving our servers away from Amazon to ensure a more stable and dependable service for our valued clients like yourself.

We apologize for any inconvenience caused by Amazon’s disruptive behavior.

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