Figma's AI features, including AI Chat and Figma Make, experienced elevated error rates for approximately 28 minutes, causing some requests to fail or require retries. The issue was traced to a problem with one of Figma's providers, which was resolved by rerouting traffic to an alternate provider. Error rates fully recovered and Figma is working with the provider to prevent recurrence.
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The issue is now resolved fully. Some users saw elevated error rates in Figma's AI features, including AI chat and Figma Make. Affected requests may have failed or needed a retry. We identified an issue with one of our providers and moved traffic to an alternate. Error rates have fully recovered. We are continuing to work with the provider to prevent this from happening again. We apologize for the disruption.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We're investigating increased errors for Figma Make and Figma agent.
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