Outage in Filevine

Issues with 2FA in one US environment.

Resolved Minor
April 26, 2024 - Started over 1 year ago - Lasted about 3 hours

Incident Report

2FA is unavailable for select subset of users in one of our US environments. We are working with our provider to address the issue with SMS message sending for 2FA.

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Latest Updates ( sorted recent to last )
IDENTIFIED over 1 year ago - at 04/26/2024 08:10PM

We are continuing to work with our provider to resolve this.

2FA is still unavailable for select subset of users in one of our US environments.

IDENTIFIED over 1 year ago - at 04/26/2024 05:30PM

2FA is unavailable for select subset of users in one of our US environments. We are working with our provider to address the issue with SMS message sending for 2FA.

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