Outage in Findify

Temporary Delay in Sync

Resolved Minor
December 08, 2023 - Started almost 2 years ago
Official incident page

Incident Report

Some clients experience delay in sync updates. The problem has been identified to a memory profile in the sync infrastructure & resolved. The memory has been increased & alarm implemented to prevent future problems. The search API has been unaffected and search, collections & recommendation results has been continuously served.

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/08/2023 08:49AM

Some clients experience delay in sync updates.
The problem has been identified to a memory profile in the sync infrastructure & resolved.
The memory has been increased & alarm implemented to prevent future problems.

The search API has been unaffected and search, collections & recommendation results has been continuously served.

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