Outage in Findify
Temporary Delay in Sync
Resolved Minor
December 08, 2023 - Started about 2 years ago
Official incident page
Official incident page
Incident Report
Some clients experience delay in sync updates.
The problem has been identified to a memory profile in the sync infrastructure & resolved.
The memory has been increased & alarm implemented to prevent future problems.
The search API has been unaffected and search, collections & recommendation results has been continuously served.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 12/08/2023 08:49AM
Some clients experience delay in sync updates.
The problem has been identified to a memory profile in the sync infrastructure & resolved.
The memory has been increased & alarm implemented to prevent future problems.
The search API has been unaffected and search, collections & recommendation results has been continuously served.
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