Outage in Findity

Duplicates of transactions (Nordea First Card)

Resolved Minor
November 11, 2024 - Started 12 months ago - Lasted 14 days
Official incident page

Incident Report

Users who have had their transactions from Nordea First Card invoiced are reporting that the invoiced transactions present themselves as duplicates. Meaning both transactions with an attached image along with a duplicate without an attached image is visible. We are currently investigating this and will update the status page once more information is available.
Components affected
Findity Web and mobile services

Need to monitor Findity outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 11/25/2024 08:51AM

This incident has been resolved.

MONITORING 12 months ago - at 11/18/2024 10:39AM

All duplicates have now been deleted, meaning the users should be able to sent their transaction just as normal.

A very few numbers of transactions are yet to reach the platform. We are still investigating this with OpenCard, but for the majority of the users using Nordea First Card Real Time, things should be operational by now.

IDENTIFIED 12 months ago - at 11/12/2024 07:25AM

The issue has been identified and our developers are currently working to solve this.

INVESTIGATING 12 months ago - at 11/11/2024 10:51AM

Users who have had their transactions from Nordea First Card invoiced are reporting that the invoiced transactions present themselves as duplicates. Meaning both transactions with an attached image along with a duplicate without an attached image is visible.

We are currently investigating this and will update the status page once more information is available.

Latest Findity outages

Swish payments issue - about 1 month ago
Mastercard connection issue - about 1 month ago
Access issue - 3 months ago
Integration issue with Fortnox Payroll - 4 months ago
We are currently experiencing issues retrieving card transactions from Handelsbanken. - 6 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook