Outage in Findity
Duplicates of transactions (Nordea First Card)
Resolved Minor
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Outage Details
Users who have had their transactions from Nordea First Card invoiced are reporting that the invoiced transactions present themselves as duplicates. Meaning both transactions with an attached image along with a duplicate without an attached image is visible.
We are currently investigating this and will update the status page once more information is available.
Components affected
Findity Web and mobile servicesLatest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 11/25/2024 08:51AM
This incident has been resolved.
MONITORING
6 months ago - at 11/18/2024 10:39AM
All duplicates have now been deleted, meaning the users should be able to sent their transaction just as normal.
A very few numbers of transactions are yet to reach the platform. We are still investigating this with OpenCard, but for the majority of the users using Nordea First Card Real Time, things should be operational by now.
IDENTIFIED
6 months ago - at 11/12/2024 07:25AM
The issue has been identified and our developers are currently working to solve this.
INVESTIGATING
6 months ago - at 11/11/2024 10:51AM
Users who have had their transactions from Nordea First Card invoiced are reporting that the invoiced transactions present themselves as duplicates. Meaning both transactions with an attached image along with a duplicate without an attached image is visible.
We are currently investigating this and will update the status page once more information is available.
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