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Outage in Findity

Urgent Network Switch Optimization

Resolved Major
June 17, 2026 - Started about 2 months ago - Lasted about 22 hours
Official incident page

Incident Report

As a follow-up to last week's brief service disruption caused by a faulty switch, our engineering team is performing an urgent, proactive restart on two of our network switches to completely resolve the remaining lingering issues. While we fully expect operations to continue as normal during this window, we want to be entirely transparent: there is a small possibility of a brief service interruption lasting less than 30 minutes. Restarts will begin 12:15 today. Note: Our team is actively monitoring all systems to ensure minimal to no impact on your workflow. We will post a final update here as soon as the restart is successfully completed. Thank you for your patience and understanding as we work to ensure maximum platform stability!
Components affected
Findity Web and mobile services

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 06/18/2026 07:39AM

Good news, everyone! The urgent maintenance on our network switches is officially complete, and all systems are firing on all cylinders.

As it turns out, the ancient IT ritual of "turning it off and on again" works wonders. While there was indeed a brief, scheduled snooze for our services during the restart, we have successfully vanquished the root cause of last week's lingering network gremlins. The system is now significantly more stable, and our engineering team is currently high-fiving in the hallway.

The Post-Game Report:

Status: Fully Resolved (and we are thoroughly pleased about it).
Impact: A tiny, temporary nap for our servers during the reboot window, but performance is back to a crisp 100%.
Resolution: The stubborn switches have been restarted, optimized, and taught some manners.

Thank you so much for your patience, your trust, and for bearing with us through a brief moment of silence while we chased down the root cause!

MONITORING about 2 months ago - at 06/17/2026 12:25PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 06/17/2026 12:25PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 06/17/2026 10:37AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 06/17/2026 09:59AM

As a follow-up to last week's brief service disruption caused by a faulty switch, our engineering team is performing an urgent, proactive restart on two of our network switches to completely resolve the remaining lingering issues.

While we fully expect operations to continue as normal during this window, we want to be entirely transparent: there is a small possibility of a brief service interruption lasting less than 30 minutes. Restarts will begin 12:15 today.

Note: Our team is actively monitoring all systems to ensure minimal to no impact on your workflow. We will post a final update here as soon as the restart is successfully completed.

Thank you for your patience and understanding as we work to ensure maximum platform stability!

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