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Outage in FingerprintJS

FingerprintJS Pro API - US EAST 1 [Partial Degradation of Service]

Resolved Minor
September 27, 2021 - Started over 4 years ago - Lasted 6 months
Official incident page

Incident Report

A percentage of US East 1 API users experienced increased latency for a period of 36 minutes from 08:34 am to 09:10 am UTC. Our engineers re-routed the requests to the backup environments and restored the operations at 9:10 am UTC. Currently all systems are operating normally.

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RESOLVED over 4 years ago - at 09/27/2021 02:33PM

A percentage of US East 1 API users experienced increased latency for a period of 36 minutes from 08:34 am to 09:10 am UTC.
Our engineers re-routed the requests to the backup environments and restored the operations at 9:10 am UTC.
Currently all systems are operating normally.

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